Care plans that keep your website earning

Updates applied before they become vulnerabilities, backups taken while nothing is wrong, and a real person on WhatsApp when your prices change. From R349 per month.

The plans

Choose the amount of looking-after you want

Most popular

Care Essential

R349 per month

Everything needed to keep a healthy website healthy — ideal alongside our Launch package.

  • Monthly software & security updates
  • Daily off-site backups (30-day retention)
  • 24/7 uptime monitoring with alerts
  • Security scans & blacklist checks
  • Monthly plain-language health report
  • Email support, next business day
Choose Essential
Hands-free

Care Complete

R749 per month

For owners who never want to think about their website again — we handle changes too.

  • Everything in Care Essential
  • 45 minutes of content changes monthly
  • Priority support with 8-hour response target
  • Quarterly speed & SEO check-up
  • Unused change time rolls over one month
  • Hacked-site recovery included at no extra cost
Choose Complete

All plans are month-to-month with 30 days’ notice to cancel. Prices include VAT. Hosting billed separately from R99/month.

Peace of mind

When something breaks, here’s exactly what happens

Our monitoring checks your site around the clock. If it stops responding, we know within minutes — often before you’ve finished your morning coffee.

  1. Detect: automated monitors flag downtime or suspicious activity immediately.
  2. Diagnose: we investigate and identify the cause, usually within the hour.
  3. Fix or restore: patches applied where possible, or the latest clean backup restored.
  4. Report: you receive a short explanation of what happened and what we changed so it can’t recur.

Care Complete clients get all of this with an eight-hour response commitment during business hours.

Preview of a landscaper's website kept updated by an Internet Agency care plan

Questions

Care plan questions

What counts as a content change?

Text edits, price updates, new photos, adding a service to your list or changing trading hours. On Care Complete you get 45 minutes of these changes per month, rolled over one month if unused.

Do I need a care plan if my website is new?

We recommend it. New sites still need software updates, fresh backups and someone watching uptime. A small monthly habit now prevents expensive rebuilds later.

Can I cancel my care plan?

Yes, with 30 days’ notice and no penalty. We will hand over documentation of everything we have done so your next person starts informed.

What happens if my site gets hacked?

On a care plan we restore from a clean backup, patch the vulnerability and get you back online at no additional cost. Prevention is our first job, but recovery is covered too.

Stop worrying about your website

Tell us what platform your site runs on and we’ll recommend the right level of care — even if it’s none yet.